Problem: I just uploaded my database to remote desktop and when i open it, I get a blank Microsoft Access page
We have received a lot of these support tickets lately for users that have signed up for the RDP starter plan. Remember that the starter plan does not include the full version of Access - but rather the Access Runtime. The Runtime does not have the same feature set as the full version of Access. One of the differences, is that it lacks the left-side navigation to jump between forms making it essential that you set a start-up form in your Access Database BEFORE uploading it to your RDP Starter plan. Developers often create a home navigation form that allows users to jump around within a runtime app but as long as you have set some kind of start-up form, when you upload your database it will not be blank when you open it on the RDP Starter Plan.
Watch a Video Tutorial on how to setup a start-up form
Of course, if you would like to use the Full Version of Access - you can sign up for a Free Trial of our Access Pro plan here.
0 Comments