These instructions will hopefully help anyone who is having problems with our payment provider. For your own security, we never see or take any credit card information. When you purchase a hosting plan, please save your order receipt so that you can recover your login information from Bluesnap.
To update your credit card details go to: www.BlueSnap.com then to their shopper FAQ page:
If you know your login information, you can login:
Enter your username (you can find your username in your order receipt in the order details)
If you forgot your password, click on 'Forgot Password' and the password will be sent to the email address we have on file.
Once inside the system, go to "Payment method" and below this you will see a hyperlink that says 'Change.' You will need to re-enter the credit card number on file (or use a new credit card) and the other requested information. After hitting submit the details will be updated.
If you have any other questions, please take a look at Bluesnap's FAQs or open a support ticket so that we may better assist you: