You can request specific user account names by submitting a support ticket via our helpdesk at http://accesshosting.zendesk.com.
After we have added the users you will be sent a link to our self-service control panel which lets you change passwords for any user.
The final step is adding the user into your Web Database with the appropriate permissions – a tutorial of this procedure can be played from http://vimeo.com/17099085 Please note that you are using the free trial or Developer plan your user account names have been included in the introductory email for these subscriptions.
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